Responsible Gambling
At Mr Ben Casino, we are committed to providing a safe and responsible gambling environment for all our players. We understand that gambling should be an enjoyable form of entertainment, and we take our responsibility seriously to ensure that our services are used in a responsible manner.
Our Commitment
Mr Ben Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict responsible gambling standards and continuously work to promote safer gambling practices among our players.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, gender, or background. Warning signs may include:
- Spending more money than you can afford to lose
- Chasing losses with bigger bets
- Gambling for longer periods than intended
- Neglecting work, family, or social responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
- Lying about gambling activities
Responsible Gambling Tools
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Time Limits
Set session time limits to manage how long you spend gambling on our site.
Loss Limits
Set limits on how much you can lose over a specific period.
Self-Exclusion
Exclude yourself from our services for a period of 6 months, 1 year, 2 years, or 5 years. During this time, you will not be able to access your account or create new accounts.
Take a Break
Take a short break from gambling for 24 hours, 48 hours, 1 week, or 1 month.
Getting Help
If you're concerned about your gambling habits, help is available:
GamCare
Free, confidential advice and support for anyone affected by gambling problems.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133
Live Chat: Available 24/7
Gamblers Anonymous
A fellowship of men and women who share their experience to help others recover from gambling addiction.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
Independent charity providing information and advice about gambling.
Website: www.begambleaware.org
GAMSTOP
Free service that allows you to put restrictions on your online gambling across all licensed operators in Great Britain.
Website: www.gamstop.co.uk
Underage Gambling
Gambling is strictly prohibited for anyone under the age of 18. We use advanced age verification systems and regularly monitor our platform to prevent underage gambling. If you suspect someone under 18 is using our services, please contact us immediately.
Financial Protection
All customer funds are held in segregated accounts with licensed UK banks, separate from our operational funds. This ensures your money is protected and available for withdrawal at any time.
Contact Us
If you need assistance with responsible gambling tools or have concerns about your gambling, our support team is available:
Email: [email protected]
Live Chat: Available 24/7
Phone: +44 20 3808 9999
Third-Party Blocking Software
You may also consider installing third-party software to block access to gambling sites:
Remember: Gambling should be fun. When the fun stops, stop.
Last updated: March 15, 2026
