Privacy Policy

Effective Date: March 1, 2026

Welcome to Mr Ben Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

Mr Ben Casino is the data controller responsible for your personal data. You can contact us at:

Email: [email protected]
Address: Mr Ben Casino Ltd, 123 Gaming Street, London, UK, WC1N 3AX
Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following types of information:

Personal Identification Information: name, date of birth, email address, postal address, phone number, and other similar contact data.
Account Information: username, password, account preferences, and transaction history.
Verification Data: identification documents, proof of address, and other information required to comply with legal and regulatory obligations.
Usage Data: IP address, browser type, operating system, pages visited, time and date of visits, and other technical data collected through cookies and similar technologies.
Payment Information: payment card details and other financial information necessary to process deposits and withdrawals.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your account and access to our services.
To process deposits, withdrawals, and other transactions.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and age verification.
To communicate with you regarding your account, promotions, updates, and customer support.
To improve and personalize our services and website experience.
To detect, prevent, and investigate fraud, abuse, or other illegal activities.
To comply with applicable laws and regulations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual necessity: to perform our contract with you.
Legal obligation: to comply with laws and regulatory requirements.
Legitimate interests: to improve our services, prevent fraud, and ensure security.
Consent: where you have given explicit consent for specific uses, such as marketing communications.

5. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business, including payment processors, IT service providers, and marketing agencies.
Regulatory authorities, law enforcement, or other government agencies as required by law or to protect our rights.
Affiliated companies within the Mr Ben group.

All third parties are required to protect your data in accordance with applicable data protection laws.

6. International Transfers

Your information may be transferred to and processed in countries outside the UK. Whenever we transfer your personal data internationally, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, and accounting obligations. When no longer required, your data will be securely deleted or anonymized.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

The right to access your data.
The right to correct inaccurate or incomplete data.
The right to erase your data in certain circumstances.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

To exercise your rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content and advertising. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: [email protected]
Phone: +44 20 7946 0123
Address: Mr Ben Casino Ltd, 123 Gaming Street, London, UK, WC1N 3AX